Multi-Factor Authentication (MFA) - Optional Method - Alternative Email Account



MFA registration requirements: 

  • You must perform the following steps on a council domain joined computer and access from a council corporate network - such as the main offices. 
  • You must have access to a mobile phone for SMS and/or Microsoft Authenticator App codes. 
  • (Optional) You should have access to alternative email account (eg: Outlook.com, gmail.com, etc) 

If you experience any issues during this process please email the Service Desk team by clicking on the link below:


Click here to email the Service Desk team for assistance


Alternatively, please call the Service Desk team on the number below:


07 4980 6369




MFA & SSPR - Adding additional authentication methods - "Alternative Email Account"





INSTRUCTIONS


Please follow the following steps.


1. Click on " I want to setup different method" as shown below:




2. The following screen will appear. Select Email as you alternative method





3. Enter in a alternative e-mail account, such as your personal email account eg: Outlook.com, hotmail.com, gmail.com, etc



4. A code will be sent to the email address specified. Enter the code into the required field and click "Next"



5. Well done! You have successfully completed setting up MFA for your CHRC user account.