FAQ
Default solution folder, feel free to edit or delete it.
Requests for mailbox size extensions can be submitted to Information Services service desk for review.
Each request will be reviewed independently ...
Tue, 11 Oct, 2016 11:22 AM
Hardware such as computers, laptops, monitors, mobile phones and tablets are replaced every 3-4 years as per the standard IT device replacement program. Eac...
Tue, 11 Oct, 2016 11:28 AM
This article steps you through how to set your laptop or computer to play audio/sound through your Skype/Lync Headset or preferred sound device.
T...
Tue, 11 Oct, 2016 11:16 AM
Do you find that when you make a Skype call, your headset emits loud screeching and beeping noises, then cuts the call off after a few seconds?
PRO...
Tue, 18 Oct, 2016 11:01 AM
We have a new wireless network?
Yes we do! We have been progressively deploying a new wireless network throughout council to improve...
Wed, 16 Aug, 2017 9:00 AM
HELP! How can I get assistance?
If you are requiring the assistance of Information Services, the Service Desk can be contacted via phone, email or por...
Fri, 16 Dec, 2016 2:10 PM
Systems Access's for Consultants
If you have a consultant performing work for Council and they require access to Council systems, you are required...
Fri, 16 Dec, 2016 7:33 AM
The following guide is to show the user how to login, install and use the Council Citrix XenApp environment.
Citrix XenApp is software that a...
Fri, 16 Dec, 2016 7:36 AM
The following procedure is to show users how to Log on and Log off Web Mail correctly and where certain applications are.
With Office Outlook Web Ac...
Fri, 16 Dec, 2016 7:34 AM
I Can Access Council Systems Remotely?
Staff can access council's system from home or a location off of the network using CHRC's Webmail a...
Fri, 16 Dec, 2016 7:38 AM